ISNULL:
- Determines if an expression is null (blank) and returns TRUE if it is. If it contains a value, this function returns FALSE.
- Text fields are never null, so using this function with a text field always returns false. For example, the formula field IF(ISNULL(new__c) 1, 0) is always zero regardless of the value in the New field. For text fields, use the ISBLANK function instead.
- Multi-select picklist fields are never null in s-controls, buttons, and email templates, so using this function with a multi-select picklist field in those contexts always returns false.
- Empty date and date/time fields always return true when referenced in ISNULL functions.
- Choose Treat blank fields as blanks for your formula when referencing a number, percent, or currency field in an ISNULL function. Choosing Treat blank fields as zeroes gives blank fields the value of zero so none of them will be null.
- Merge fields can be handled as blanks, which can affect the results of components like scontrols because they can call this function.
- When using a validation rule to ensure that a number field contains a specific value, use the ISNULL function to include fields that do not contain any value. For example, to validate that a custom field contains a value of ’1,’ use the following validation rule to display an error if the field is blank or any other number: OR (ISNULL(field__c), field__c<>1)
ISBLANK:
- Determines if an expression has a value and returns TRUE if it does not. If it contains a value, this function returns FALSE.
- Use ISBLANK instead of ISNULL in new formulas. ISBLANK has the samefunctionality as ISNULL, but also supports text fields. Salesforce.com will continue tosupport ISNULL, so you do not need to change any existing formulas.
- A field is not empty if it contains a character, blank space, or zero. For example, a fieldthat contains a space inserted with the spacebar is not empty.
- Use the BLANKVALUE function to return a specified string if the field does not have avalue; use the ISBLANK function if you only want to check if the field has a value.
- If you use this function with a numeric field, the function only returns TRUE if the fieldhas no value and is not configured to treat blank fields as zeroes.